Your questions,

answered

talabat is the MENA’s leading on-demand delivery platform, with operations in the UAE, Kuwait, Qatar, Bahrain, Egypt, Oman, Jordan and Iraq.

Through the talabat application, customers can order food, groceries (through talabat mart, talabat’s own grocery & retail vertical) and other products from a wide selection of active restaurants, as well as local grocery and retail partners.

talabat currently operates in the UAE, Kuwait, Qatar, Bahrain, Egypt, Oman, Jordan and Iraq.

Customers can reach out via the in-app support chat, while partners can reach out to their dedicated account managers or request for support through the Help Center of the Partner Portal.

Download the talabat app, register, select your preferred restaurant or store, add items to your cart, and proceed to checkout. It’s that simple!

Yes, you can track your order in real-time through the talabat app from preparation to delivery.

If there’s an issue, you can report it via the app’s support section - the team is available 24/7 to assist you.

talabat accepts a range of payment options that customers may choose from as available and indicated on the platform.

Delivery fees depend on multiple factors such as the restaurant/store and your location. The total cost, including delivery fees, is displayed at checkout.

Partnering with talabat helps you expand your reach and customer base through targeted marketing campaigns and dedicated order-level support. Additionally, you can also use our Partner App to manage your business on the go and give your brand the ultimate visibility through a range of tailored marketing tools.

Moreover, with the use of our in-built knowledge center and training programs, you can expect to keep learning about different ways to grow your business - we’re excited to help you succeed!

Visit our Partner With Us page to submit your application and our team will get in touch with you soon.

You’ll be provided with access to the talabat Partner Portal and Partner App, where you can update your menu, track orders, analyze your performance and more.